Shipping Policy

Last Updated: 05/01/2026

At Arab Wings Technology Private Limited, we are committed to delivering your orders safely and on time. This Shipping Policy explains how orders placed on https://arabfashion.in/ are processed, shipped, and delivered.

1. Order Processing Time

  • All orders are processed within 1–2 business days

  • Orders placed on weekends or public holidays are processed on the next business day

  • Once processed, you will receive an order confirmation and shipping confirmation via email or SMS

2. Shipping Coverage

  • Currently, we ship only within India

  • International shipping is not available at this time

3. Shipping Partners

We use reliable and registered courier partners such as:

  • India Speed Post

  • TrustCorp

  • TrackFast
    (or other authorized logistics partners)

A tracking number will be shared once the order is dispatched.

4. Estimated Delivery Time

Delivery timelines may vary depending on location and courier service:

  • Standard Delivery: 3–7 business days

  • Expedited Delivery: 2–3 business days (if available at checkout)

Delivery timelines are estimates and may be affected by factors beyond our control.

5. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout based on:

    • Delivery location

    • Package size and weight

  • Free shipping, if offered, will be clearly mentioned on the website or product page

6. Address Accuracy

Please ensure that:

  • Your shipping address is complete and accurate

  • PIN code and contact number are correct

Arab Wings Technology Private Limited is not responsible for delays or non-delivery caused by incorrect or incomplete address details.

7. Shipping Delays

While we strive to deliver orders on time, delays may occur due to:

  • Weather conditions

  • Courier partner delays

  • Public holidays

  • Operational or logistical issues

In such cases, customers will be informed where possible.

8. Missing, Lost, or Damaged Packages

a) Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Share clear photos/videos of the damaged item

b) Lost or Missing Orders

If tracking shows “Delivered” but you haven’t received the package:

  • Contact us within 10 days of the delivery status update

📞 Phone: +91 9145600814
✉️ Email: info@arabfashion.in / Arabwings91456@gmail.com

We will coordinate with the courier partner to resolve the issue.

9. Returns & Refunds

For return, exchange, or refund related information, please refer to our:

  • Return Policy

  • Refund & Cancellation Policy

Shipping charges are non-refundable, unless the issue occurred due to our error.

10. Customer Support & Grievance

For any shipping-related concerns, contact:

Grievance Officer: Vijish Eramangattu (DIN)
Designation: Grievance Officer
Company: Arab Wings Technology Private Limited

📍 Address:
Ground Floor, G3, Ward 67, Door No. 3520
Pure Business Centre, Amritha Tower
Kombara Junction, Market Road
Near Central Police Station
Kochi, Ernakulam, Kerala – 682018

📞 Phone: +91 9145600814
✉️ Email: info@arabfashion.in / Arabwings91456@gmail.com
🕘 Working Hours: Monday – Friday (9:00 AM – 6:00 PM)

11. Policy Updates

This Shipping Policy may be updated from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.